Frequently asked questions
Q: Do you offer products suited to certain dietary requirements?
Due to the current work load and capacity I cannot offer baked certain dietary requirements online.
I do however offer at least 1 vegan and 1 GF option at all of my stalls.
for further information please contact me directly.
Q: Can I collect, or do you deliver locally?
Q: Do you offer overseas shipping?
A: I would love nothing more than Blondie Brownie Bakes dominating the world but due to strict customs and the perishable nature of these items I am unable to ship outside of the UK.
Q: There is a problem with my order/delivery, what do I do?
I hope there never a problem with an order but like in everything things may go missing or go wrong. As soon as you realise there is a problem get in touch with me and I will endeavour to fix the issue in any way I can. Customer satisfaction and providing deliciously indulgent treats is what I am to do.
Q: How long do they last for?
All my bakes have a best before date of 1 week at room temperature or upto two weeks in a fridge.
Q: When will more stock be online?
All Product drops and events are announced on social media before hand.
As all stock is freshly made artisan produce there are only limited numbers of each products on each drop, so be fast as once it's gone it's gone. I try to restock the website weekly, but due to the being a team of 2 this isn’t always possible.
Please know I am working to full capacity nearly every week and have plans to expand both my team and work space so down the line I will be able to produce more.
Q: How will be order be delivered?
If you've selected delivery then your order will be delivered 1-2 working days from the despatch date by post or courier
Q: Where do you deliver?
UK wide by post or courier usually takes 1-2 days from despartch date .
Q: How do I order ?
For mixed boxes, dipping boxes and products part of our product drops please use the website.
Q: I made an error when ordering, what do I do?
Please contact me as soon as possible via firstname.lastname@example.org and I will try and fix the issue for you.
If you have paid postage and you wanted collection let me know asap and I will refund you the postage.
Please note if your order has already been produced I am afraid I can not make any changes.